Booking and cancellation conditions

Please note that our booking conditions apply to the Austrian Hotel Contract Conditions.

We have adjusted our cancellation conditions for winter 2022 and they are as follows:

cancellation until 14 days before the date of arrival: free of charge

cancellation 13- 4 days before the date of arrival: 50% of the total agreed price

cancellation 3-0 days before the date of arrival: 70% of the total agreed price

To secure the bookings we need either the credit card details (number and expiry date) or a deposit to our bank account.

Our experience shows that things do not always turn out as expected. To avoid unnecessary cancellation fees and anger, we recommend the Hotel Cancellation Plus Insurance of the European Travel Insurance. You can conclude the insurance yourself online here.